Terms of Service

1. Eligibility, accounts, and access

You must be at least 16 and able to form a binding contract under the law that applies to you. If you use the Service on behalf of an organization, you represent that you have authority to bind it to these Terms; references to "you" include that organization where applicable.

Provide accurate account information, protect your password and integration credentials, and notify us promptly of unauthorized access. You are responsible for activity you authorize through your account. Account creation is currently invite-only; an invitation does not guarantee continued access to any workspace.

Workspace owners, administrators, and project owners manage access according to their roles. If you invite others or authorize an assistant, webhook, or companion, you are responsible for selecting appropriate permissions and removing access when it is no longer needed. Your organization may change or end your access to its content.

2. The Service

BreadCRMbs provides project and relationship management, document and context storage, search, tasks, activity history, AI assistance, and optional integrations. Features and usage limits may change. We may modify, suspend, or discontinue features, subject to applicable law and any separate agreement. We will provide reasonable notice of material changes where practicable.

3. Your content and information about others

You retain your rights in content you upload, import, create, or submit, including CRM records, files, messages, prompts, and project instructions. You grant us a worldwide, non-exclusive license to host, store, reproduce, process, transmit, display, and back up that content solely as needed to provide, secure, and support the Service and carry out your authorized requests. This includes processing through service providers and sharing with permitted workspace members and integrations as described in the Privacy Policy.

You represent that you have the rights and permissions needed to provide your content and authorize its processing. When adding contact information, client files, emails, or information about other people, you are responsible for applicable notices, consents, confidentiality obligations, and lawful use. Only connect mailboxes, devices, and external accounts that you are authorized to use.

Content you add to a workspace or project is visible to the members and connections authorized to see it and remains with that workspace if your membership ends, so choose what you share there accordingly. We do not pre-screen content and have no obligation to monitor it, but we may review, restrict, or remove content we reasonably believe violates these Terms, infringes someone's rights, or creates legal or security risk, and we may preserve or disclose it where the law requires. Section 7 explains how to report content, and section 9 explains why removal is not always an immediate erasure of every copy. The Service is not a backup service; keep your own copies of anything you cannot afford to lose.

If you send us suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it for any purpose without obligation to you. Feedback is not treated as confidential, so do not include anything you are not free to share.

We retain our rights in the Service's software, design, branding, and other materials we provide, subject to any applicable open-source licenses. These Terms give you permission to use the Service; they do not transfer ownership of it.

4. AI assistance and automated actions

AI features use your requests, conversation history, standing project instructions, and relevant workspace context to generate responses and take actions. The built-in assistant uses DeepSeek; other assistants and companions depend on the provider you connect. Use of these features involves transmitting relevant information to those providers as described in the Privacy Policy.

Assistants can create, change, link, or delete records and invoke enabled external tools within the permissions and controls available to them. Some actions occur without a separate confirmation for each change. You authorize the Service to carry out actions requested through your account and configured instructions, and you are responsible for reviewing results and configuring delegated access appropriately.

AI output can be incorrect, incomplete, or unsuitable, and may resemble output provided to others. Review factual claims, changes, recipients, and drafts before relying on them or using them externally. We do not guarantee accuracy, uniqueness, or any business outcome. The Service does not replace professional judgment or legal, medical, financial, or other professional advice.

5. Gmail and third-party services

Connecting Gmail authorizes the disclosed email import and draft features. Imported messages become workspace context accessible under workspace permissions. BreadCRMbs saves Gmail drafts for you to review and send in Gmail. Disconnecting an account stops future access through that connection but does not erase existing imports or copies already held by a third party.

External assistants, tool servers, and companion software may have their own terms, privacy policies, charges, and limitations. You are responsible for your use of those services and any authorization you grant them. Their availability, behavior, and retention practices are outside our full control. We may limit or disable a connection for security, policy, or operational reasons.

6. Acceptable use

You may not use the Service to:

• Violate applicable law, confidentiality obligations, privacy rights, or intellectual property rights.
• Commit fraud, impersonate others, send spam, conduct phishing, or unlawfully collect or disclose personal information.
• Distribute malware, exploit vulnerabilities, bypass access controls or usage limits, or access another workspace or account without authorization.
• Upload or facilitate illegal content, exploitation, unlawful harassment, or threats.
• Disrupt the Service, overload its infrastructure, or use integrations or automated tools to evade these Terms.

We may investigate suspected misuse and restrict content, revoke credentials, or suspend access when reasonably necessary to protect the Service, users, or others, or comply with law. Any access to Google data remains subject to the limitations described in our Privacy Policy.

7. Copyright and content complaints

We respond to notices of claimed copyright infringement under the Digital Millennium Copyright Act and comparable law. If you believe content in the Service infringes a copyright you own or represent, email support@wynkoopconsulting.com with the subject "DMCA Notice" and include:

• Your physical or electronic signature, name, address, telephone number, and email address.
• Identification of the copyrighted work you claim has been infringed.
• Identification of the material you claim is infringing, with enough detail for us to locate it, such as the workspace, project, and record or file name.
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

We may remove or disable access to the reported material and notify the workspace that added it. If your content was removed and you believe it was a mistake or misidentification, send a counter-notice to the same address with your signature and contact details, identification of the removed material and where it appeared, a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification, and your consent to the courts described in section 14. We may restore the material if the complaining party does not pursue a court order within the period the law allows.

Knowingly misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages. We may suspend or terminate the accounts and workspaces of repeat infringers. Use the same address and a comparable process to report content that violates privacy, publicity, trade-secret, or other rights, or that breaches section 6.

8. Fees

If we offer you paid features, applicable prices, billing terms, and cancellation or refund conditions will be disclosed before you purchase them or set out in a separate agreement. These Terms alone do not enroll you in a paid subscription. You remain responsible for charges under your separate agreements with third-party providers.

9. Suspension, termination, and your data

You may stop using the Service at any time and contact us to request account deletion. We may suspend or terminate access for a breach of these Terms, security or legal requirements, risk of harm, nonpayment under an agreed paid plan, or other legitimate operational reasons. Where reasonable and lawful, we will provide notice and an opportunity to address the issue.

Keep independent copies of information you need. Access can end when an organization removes your membership, an account closes, or a feature is discontinued. Deletion and retention are described in the Privacy Policy; removing a record from the interface is not always immediate erasure of all copies, audit history, or derived records. Contact us for assistance obtaining your information before closing an account.

Terms that by their nature should continue will survive termination, including payment obligations already incurred, content permissions needed for lawful retention and wind-down, limitations of liability, indemnity, and sections 13 and 14.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without express or implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation, complete security, accurate AI output, or that every action can be undone or every lost record recovered. This does not exclude warranties or rights that cannot lawfully be excluded.

11. Limitation of liability

To the maximum extent permitted by law, Wynkoop Consulting LLC and its suppliers will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill arising from or relating to the Service. Our aggregate liability for claims relating to the Service will not exceed the greater of the amount you paid us for the Service in the 12 months before the claim or US $100.

These limitations do not apply to liability that cannot be excluded or limited by applicable law, and do not restrict mandatory consumer protections.

12. Indemnity

To the extent permitted by law, you will defend and indemnify Wynkoop Consulting LLC and its affiliates, officers, and employees against third-party claims, damages, and reasonable costs, including attorneys' fees, arising from your unlawful content, your misuse of the Service, or your violation of these Terms or third-party rights. This obligation does not apply to the extent a claim results from our own unlawful conduct. We will notify you of a claim and reasonably cooperate in its defense.

13. Dispute resolution, arbitration, and class action waiver

Please read this section carefully. It requires most disputes between you and us to be resolved by individual binding arbitration instead of in court, and it waives your right to a jury trial and to take part in a class action. It applies to the fullest extent permitted by law and does not apply where the law of your country or state of residence does not allow it. You can opt out under 13.5.

13.1 Contact us first

Before starting arbitration or a lawsuit, send a written description of the dispute, the relief you want, and your contact and account details to support@wynkoopconsulting.com with the subject "Dispute Notice." We will do the same for a dispute we raise with you. Both sides agree to try in good faith to resolve it informally for 60 days after that notice. Completing this step is a condition of starting arbitration, and any deadline for bringing the claim is paused while it runs.

13.2 Agreement to arbitrate

If the dispute is not resolved in those 60 days, you and Wynkoop Consulting LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or our relationship, including its formation, interpretation, breach, or termination, and including claims that arose before you accepted these Terms, will be settled by final and binding arbitration rather than in court.

The arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules, or its Commercial Arbitration Rules where the dispute arises from business use, as modified by this section. A single arbitrator will decide the dispute and may award the same individual relief a court could, including any remedy available under applicable law. The arbitrator decides questions about the application or interpretation of this section, except that a court decides whether the waiver in 13.4 is enforceable. The arbitration may be conducted on written submissions, by telephone or video, or in person in the county or equivalent locality where you live or another place both sides agree to. The Federal Arbitration Act governs the interpretation and enforcement of this section, and judgment on the award may be entered by any court with jurisdiction.

Each side pays the fees the applicable rules assign to it; those rules cap what a consumer pays and allow a fee waiver for hardship. The arbitrator may award costs and fees where a statute or the rules allow, including against a party whose claim or defense was frivolous or brought for an improper purpose.

13.3 What arbitration does not cover

Either of us may bring an individual claim in small claims court if it qualifies and remains there, and either of us may ask a court for temporary or permanent injunctive relief to stop unauthorized access to the Service or the misuse or infringement of intellectual property or confidential information. Nothing in this section prevents you from reporting a concern to a government agency or regulator, or from receiving relief obtained in a public enforcement action.

13.4 Individual basis only

Arbitration and any court proceeding permitted by this section will take place only on an individual basis. You and we waive the right to a jury trial and the right to bring or participate in a class, collective, consolidated, coordinated, or representative action, or to act as a private attorney general, except where that waiver is unenforceable under applicable law. Claims may not be joined or consolidated without the written consent of everyone involved. If a claim for public injunctive relief cannot be arbitrated, it is severed and paused until arbitration of the remaining claims ends.

13.5 Opting out

You may opt out of this arbitration agreement by emailing support@wynkoopconsulting.com with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms, including your name, the account or workspace involved, and a clear statement that you are opting out. Opting out affects only this section; it does not change the rest of these Terms and does not affect your access to the Service. If you opt out, disputes are resolved in the courts described in section 14.

13.6 Changes and severability

If we materially change this section, we will give notice, the change will not apply to a dispute for which a Dispute Notice was already sent, and you may reject it by opting out within 30 days of that notice. If any part of this section other than the waiver in 13.4 is unenforceable, the rest stays in effect. If the waiver in 13.4 is held unenforceable for a particular claim, that claim is severed from arbitration and heard in the courts described in section 14, while the remaining claims proceed in arbitration. This section survives termination of these Terms and of your account.

14. Governing law and general terms

These Terms are governed by the laws of the jurisdiction in which Wynkoop Consulting LLC operates, without regard to conflict-of-law rules, except where mandatory consumer protections apply in your country of residence. For a dispute that section 13 does not send to arbitration, or if you opt out of arbitration, you and we agree to the exclusive jurisdiction of the courts serving that location and each consent to personal jurisdiction there. Section 13 explains the notice both sides owe before starting any proceeding.

If a provision is unenforceable, the remaining provisions remain in effect. A failure to enforce a provision is not a waiver. These Terms, together with any applicable separate agreement with us, govern your use of the Service. If a signed agreement expressly conflicts with these Terms, that agreement controls for its subject matter.

15. Changes to these Terms

We may update these Terms and will post the revised version and date on this page. We will provide additional notice of material changes, and request agreement where required by law. Your continued use after changes take effect constitutes acceptance where permitted by law. If you do not agree to the updated Terms, stop using the Service.

16. Contact

For questions about these Terms, contact Wynkoop Consulting LLC at support@wynkoopconsulting.com. Please mention BreadCRMbs.